Customer Credits

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5 comments

  • ADMIN LAUREL

    Looking for help with this as well.

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  • Joni Frigetto

    Our course does this.  But I too am having issues with the accounting.  Our Golf Pro deletes all the customers credits at the end of the year unless they have clubs on order that will come in after the first of the year.  But then I didn't get any information on what the dollar amount was that she erased.  When she erases these credits I think I need to make some sort of GL entry to record this but have not gotten any good answers from foreUp on how I get a report that shows what was erased so I can make an entry and get reconciled.  It is very confusing!  So any help on this matter would be appreciated as well.

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  • Michelle Dunklee

    HI, Joni. I couple probably help you. If you want to email me at mdunklee@ccofwilbraham.com and let me know where I can reach you. I work part time (2 Days a week).

    But you could try this: 1. Reports/Account Transactions  2. choose Account Type = Customer Credit 3. Choose your Date Range 3.When balances are written off I believe they show as "Manual Edit of Quantity" under the details column 4. You can export a list and sort by the Details column to get the Manual Edits.  5. At our course the accounting entry we make is Dr. Customer Credit Liability (we call them Proshop credits) Cr. Income - unused proshop credits.

    I hope that helps!

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  • Joni Frigetto

    Thank you. I appreciate your detailed help.  I assume you are making a manual entry to your GL for the accounting entry.  Is that accurate?

     

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  • Michelle Dunklee

    Hi, Joni. Yes, this is a manual entry to our GL and I do it once per month. Thanks! Michelle

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