How to Set Up Printer Groups

Overview:

The purpose of this article is to give instructions on how to set up printer groups. This article will be most applicable to those F&B operations that have more than one kitchen printer (e.g.: hot and cold printer).

• Part One: Assigning Printers to Printer Groups.
• Part Two: Assigning Items to Printer Groups (Individually & Bulk Edit).

Preconditions:

Preconditions are the necessary settings, permissions, and items created in your software to allow the feature to work.

• Must have access to settings and the F&B module.

Steps: Part One

Please follow the steps below to set up a hot and a cold printer for your F&B operation: 

1. Add and name both printers in the printer settings with their applicable IP addresses. Follow the steps in this article on how to obtain an IP address and plug it into the software
2. By default, the software already has a hot and a cold printer group set up. Once you have added the printers in step one, go Settings > Sales > Printing and Terminals > Click on the blue "Manage Printers and Printer Groups" button
3. Under "Printer Groups", select the appropriate printer from the dropdown to choose your hot and cold printers
4. Click "Save Changes" in the bottom right

Steps: Part Two

Once you have set up your hot and cold printer, you will now need to map your F&B inventory items to the appropriate printer. 

Please follow the steps below to assign F&B items to Printer Groups (Individually & Bulk Edit): 

• OPTION 1: Assigning F&B items to Printer Groups Individually:

1. 1. Go to Inventory and click on the F&B tab
   2. Select an F&B item to edit
   3. Click on "F&B options" and from the 'Printer Groups' dropdown, select the appropriate printer
   4. Click "Save Changes" in the bottom right
   5. That F&B item will now print at the selected printer when it is sent to the kitchen

• OPTION 2: Assigning F&B items to Printer Groups with Bulk Edit:

1. 1. Go to Inventory and click on the F&B tab
   2. Using the checkboxes on the left, select the desired F&B items
   3. Click "Bulk Edit" on the bottom right
   4. Scroll down until you find the "Printer Groups" checkbox
   5. Check that box and from the dropdown, select the appropriate printer
   6. Click "Confirm" in the bottom right and then click "Start Edit" in the bottom right
   7. The bulk edit will run and all of the selected F&B items will now be assigned to that printer group.

For further assistance, please contact our Support Team at [e-mail] or 800-929-5737