Customer Checkout - Gift Cards & Rainchecks

Overview

Golf Courses will now have the ability to allow Gift Cards and Rainchecks to be redeemed online.

 

Preconditions

• foreUP Payments, Worldpay, TriPOS
• Customer Checkout Enabled
• If you do not have access to Customer Checkout and are using foreup payments, worldpay, or TriPOS please reach out to foreUP Support

Steps

Gift Cards & Rainchecks

To allow for gift cards and rain checks to be redeemed after Customer Checkout is enabled:

1. Use the Home dropdown and select Settings.
2. Within the left-hand column, click “Online Customer Portal”
3. Select Online Reservations in the middle column. Then, within the Online Reservation Groups window, select a reservation group.
4. Make sure that prepayment is set as “Optional” or “Required”
5. Click “Available Payment Methods” and select which payment method you would like golfers in this group to be able to redeem online.
6. Select Save Changes.

Once a payment method has been enabled, golfers will be able to see Gift Cards or Rainchecks attached to their customer profile.

In the instance they have a Raincheck or Gift Card not attached to their profile (for instance they were checked in as a “Guest” when they received their raincheck and received a receipt with a Raincheck number, or they received a Gift Card as a gift), golfers are able to add this to their account by:

• Selecting the “Add Gift Card or Raincheck” button
• To apply a Raincheck or Gift Card to the transaction, they can click the radio button.
• Split Payments are supported, so in the instance the transaction total is $50, but their gift card is only $25, they can redeem their gift card and charge the remaining $25 on their credit card.

NOTE: Rainchecks have values for green fees and cart fees, and cannot be redeemed for anything else. Gift Cards can be restricted to a certain inventory department or category. If the payment method cannot be applied to anything in the bag, the balance will be grayed out cannot be selected.