Reconciliation Process Overview

Document Overview: 

The foreUP Payments reconciliation process has been recently updated and modified with a new payments modal to create a smoother experience for courses. This process is outlined below and supported by the following documentation:

• Payments
• Settlement Overview
• Settlement Details
• No Settlement ID

Reconciliation Process: 

Within the foreUP Software, access The Reports Module 

1. Locate and select the Z-Out report option from the available report types. 
2. Specify the desired date range for the report. Typically, this will be the end of a business day. 
3. Select Run to initiate the report generation process. The software will compile the necessary data and generate the Z-Out report based on the selected date range. 
4. Once the report is generated, carefully review the information presented. Pay attention to sales totals, payment breakdowns, discounts, taxes, and any other relevant details. 
5. Collect and count the cash in the cash register or drawer. Ensure it matches the cash total reported in the Z-Out report. 
6. If other payment methods such as gift cards, vouchers, or checks are accepted, verify the transactions and compare them to the corresponding entries in the Z-Out report.  
7. Access foreUP Payments to cross-reference the credit card transactions listed in the Z-Out report with the records from foreUP payments. Ensure the totals align. 
8. Use the Settlement Overview tab to identify any discrepancies between these and the Z-Out report. This could include mistakes in recording transactions, refunds, voided transactions, or other errors. 
9. Once you determine the cause of discrepancies, make the necessary adjustments in the ForeUP software to correct any errors or reconcile the amounts. 
10. Ensure that all adjustments and corrections have been properly made in the system. Verify that the total amounts in the Z-Out report match the reconciled cash and payment totals.