Adding a Comment on a Receipt

Overview:

Adding a comment on a receipt can provide additional clarity to your customers about what is on a receipt. This article will go over how to add a comment to a receipt.

Preconditions:

Preconditions are the necessary settings, permissions, and items created in your software to allow the feature to work.

• Access to the Point of Sale module
• Merchant Processing set up and Credentials entered

Steps:

Follow the below steps to add a comment on a receipt:

1. When you're in Sales module, select 'Pay Now' after you've added items to the Sales cart.

2. In the Pay Now screen, you'll see a 'Customer Note' box. Type your comment here, and then process the sale like normal.

The comment will appear on the receipt that prints.

FAQ:

Q: Can I see the comments left on a receipt inside of foreUP after the transaction?

A: Yes! Comments can be viewed on the Sales Report by clicking "Edit" on the Sales ID you wish to view. The comments will show up in the Edit Sale screen.

For further assistance, please contact our Support Team at [e-mail] or 800-929-5737