Purpose
The purpose of this article is to provide additional information for the various credit card error messages you may see.
Error Messages
Below are the various credit card error messages you may see and what you need to do to resolve them.
Error Message | Additional Information |
PIC UP | This error message is due to either the card being expired and no longer in circulation, or because the card has been canceled or reported stolen. |
UNAUTH TRANS | This error message is due to the credit card issuer saying it is fraud and the customer can clear it with their bank or credit card issuer |
ERROR ADDING TIP: CREDIT CARD TIP WAS NOT APPROVED. PAYMENT NOT SAVED | This error message indicates that the integrated merchant processing account was not set up correctly. Please contact the foreUP Support Team to get this resolved. |
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