How to Setup Auto Gratuity

Overview:

Auto Gratuity can be setup to added to every F&B tab or setup to be enabled based on headcount at the table. This article will go over how to setup Auto Gratuity.

Preconditions:

Preconditions are the necessary settings, permissions, and items created in your software to allow the feature to work.

• Access to the F&B Module.

Steps:

Follow the below steps to setup auto gratuity:

1. Go to Settings > Sales > Food & Beverage
2. Enter Auto Gratuity Parameters:
   • Auto Gratuity - The amount of auto gratuity in a percentage.
   • Auto Gratuity Receipt Label - The label used for auto gratuity on customer receipts.
   • Auto Gratuity Head Count Threshold - The number of guests that have to be seated at a table for auto gratuity to apply. (if all tabs qualify for auto gratuity, leave the threshold blank)
   • Make Auto Gratuity a Service Fee - A service fee can be used a form of gratuity. Some states require that you tax service fees.
   • Service Fee Tax Rate 1 - Tax on service fees will be handled identically to taxes on inventory items.
   • Service Fee Tax Rate 2 - Tax on service fees will be handled identically to taxes on inventory item

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2. Use or Enable auto gratuity based on headcount in the F&B module.
   
   • Option 1: (Auto Gratuity on all tabs in F&B)
     • Leave the Guest Count blank and click Pay Now/Split. (Auto Gratuity will be added to the tip section)
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3. Option 2: (Auto Gratuity based on Headcount Threshold)
   • Enter a Guest Count that exceeds your headcount threshold and click Pay Now/Split. (Auto Gratuity will be added to the tip section)

 

FAQ:

Q: If I charge an auto gratuity, can I also add an additional tip after the sale has been completed?

A: Yes! Please see the article How to Add a Tip for steps to add an additional tip.

For further assistance, please contact our Support Team at [e-mail] or 800-929-5737

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