Creating a Tee Time Reminder Email

Overview

This article walks you through creating and scheduling a tee time reminder email campaign in foreUP Marketing so customers get a timely reminder before their tee time.

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Before You Start

Make sure the following are in place:

• You are logged into foreUP.
• You have access to the Marketing module. If you do not see Marketing, contact your facility administrator or foreUP Support at [phone].

Heads up: Tee time reminder emails sent by foreUP count toward your monthly marketing email limits.

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How to Create a Tee Time Reminder Email

Follow the steps below to build, configure, and schedule your campaign:

1. Open the top-left module dropdown and select Marketing.
2. Click New Email Campaign in the top right to start a new campaign. Or open the Default Templates folder and pick a tee time reminder template to build from.

3. Edit the email to fit your course. Adding your course logo is a good place to start. To pull customer- or tee time-specific details into the email, use the merge tags below.

   What it inserts	Merge tag
   Customer first name	{{customer.first_name}}
   Tee time date	{{teetime.date}}
   Tee time time	{{teetime.time}}

4. After you compose the email, rename the campaign so you can find it later.

   

5. Optionally save the email as a custom template. After you rename the campaign, click Save as Template in the bottom right.

   Tip: Saving as a template makes it faster to reuse this reminder design for future campaigns.

6. Click Recipients in the bottom right to choose who can receive the reminder.

   

7. On the Recipients page, open the Add Groups of Customers to List dropdown. Select Everyone if you want reminders available to all customers, or choose a specific group (or groups) for a narrower audience. Then click +Add Selected Group.

   

8. Click Campaign Details in the bottom right.

9. On the details page, fill in the campaign fields:

   Field	Notes
   Email Subject Line	The subject customers see in their inbox.
   Email From Name	The display name that appears as the sender.
   Email Preview Snippet	Short preview text shown next to the subject in many email clients.
   From Email Address	The address replies go to. If you do not want customers to reply, use a no-reply address.

10. Under the Schedule Campaign header, choose Create Based on Event. Set how many minutes or days before the tee time the reminder should send.

    

11. Click Review in the bottom right and check the campaign one last time. When everything looks correct, click Schedule Campaign. The reminder will send based on the timing and recipients you selected.

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FAQ

Tip: Click a question below to expand the answer.

Do tee time reminder emails count toward my marketing email limit?+

Yes. Tee time reminder emails sent by foreUP count toward your monthly marketing email limits.

Which merge tags can I use in a tee time reminder?+

Use {{customer.first_name}} for the customer's first name, {{teetime.date}} for the tee time date, and {{teetime.time}} for the tee time time.

Can I start from a template instead of a blank campaign?+

Yes. Open the Default Templates folder and choose a tee time reminder template, or save your finished email with Save as Template so you can reuse it later.

Should I select Everyone or a specific customer group?+

Select Everyone if reminders should apply across your customer database. Choose one or more specific groups if you only want a subset of customers to receive the reminder.

How do I control when the reminder sends?+

Under Schedule Campaign, choose Create Based on Event, then set how many minutes or days before the tee time the email should go out.

What if I do not want customers to reply to the reminder?+

On the Campaign Details page, set the From Email Address to a no-reply address.

I do not see the Marketing module. What should I do?+

Contact your facility administrator about Marketing access, or reach out to foreUP Support at [phone].

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